The Acer AES015 Two-Wheeled Folding Electric Scooters was recalled in 2026 by the U.S. Consumer Product Safety Commission (CPSC) over a loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Acer AES015 Two-Wheeled Folding Electric Scooters — Units: About 510 (In addition, about 311 were sold in Canada and about 150 were sold in Mexico)
This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.
The hazard
The CPSC flagged the following risk:
- A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
What to do if you own this product
The recall remedy:
- Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.
Consumer contact: Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at acer.esseries@acer.com or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
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CoverKeep checks your products against the CPSC recall database every day and alerts you instantly. Free on the App Store.
Download CoverKeep FreeFrequently asked questions
How do I know if my Acer AES015 Two-Wheeled Folding Electric Scooters is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.