The Amana Window-Room-Air-Conditioners (WRAC) and Through the Wall (TTW) air conditioners or heat pumps was recalled in 2026 by the U.S. Consumer Product Safety Commission (CPSC) over the heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Amana Window-Room-Air-Conditioners (WRAC) and Through the Wall (TTW) air conditioners or heat pumps — Units: About 13,514 (In addition, about 53 were sold in Canada)
This recall involves certain Amana brand Window-Room-Air-Conditioners and Through the Wall air conditioners or heat pumps. The products are white-colored, and the brand name is printed on most of the units' control covers. The units are used to provide room climate control. They most often are installed at hotels, apartment buildings, and commercial spaces. The model number is located on the front of the unit on the front edge of the base pan on a white sticker. Recalled units have a model number beginning with PB, AH or AE. The serial number is under the bar code that is under the model number. The model numbers in the recall include: Product Model Name Model Type Through the Wall (TTW) PBH113J35AA Heat Pump PBH093J35AA Heat Pump PBH073J35AA Heat Pump PBE123J35AA Air Conditioner PBE093J35AA Air Conditioner Window-Room-Air-Conditioners (WRAC) AH183J35AA Heat Pump AH123J35AA Heat Pump AH093J35AA Heat Pump AE183J35AA Air Conditioner AE123J35AA Air Conditioner AE093J35AA Air Conditioner
The hazard
The CPSC flagged the following risk:
- The heating element can remain energized during a ground fault, despite being turned off, posing a risk of fire or burn injury to consumers.
What to do if you own this product
The recall remedy:
- Consumers should stop using the recalled products immediately and contact Daikin Comfort Technologies Manufacturing, Inc. (DCT) to submit a request for a full refund. Consumers will be required to provide their contact information, cut the product's cord, and then upload a photo of the product's serial number and cut cord in order to receive a full refund of the unit.
Consumer contact: DCT toll-free at 855-812-8989 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.amana-ptac.com/amana-ttw-wrac-recall or www.amana-ptac.com and click on "Product Recall" at the bottom right of the page for more information.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
Get recall alerts for everything you own
CoverKeep checks your products against the CPSC recall database every day and alerts you instantly. Free on the App Store.
Download CoverKeep FreeFrequently asked questions
How do I know if my Amana Window-Room-Air-Conditioners (WRAC) and Through the Wall (TTW) air conditioners or heat pumps is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.