The Ergonomic Chairs was recalled in 2026 by the U.S. Consumer Product Safety Commission (CPSC) over the backrests of the chairs can detach, posing a fall hazard to consumers.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Ergonomic Chairs — Units: About 16,000 (In addition, about 180 were sold in Canada)
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
The hazard
The CPSC flagged the following risk:
- The backrests of the chairs can detach, posing a fall hazard to consumers.
What to do if you own this product
The recall remedy:
- Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.
Consumer contact: Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
Get recall alerts for everything you own
CoverKeep checks your products against the CPSC recall database every day and alerts you instantly. Free on the App Store.
Download CoverKeep FreeFrequently asked questions
How do I know if my Ergonomic Chairs is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.