The Guidecraft Kitchen Helper Towers was recalled in 2026 by the U.S. Consumer Product Safety Commission (CPSC) over the platform inside the recalled tower can loosen over time, causing it to become unstable or detach, and ultimately posing a fall hazard to young children.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Guidecraft Kitchen Helper Towers — Units: 25235
This recall involves Classic and Contemporary Guidecraft Kitchen Helper Towers in nine colors sold from June 1, 2022, through October 31, 2023. Recalled towers have both an item number and lot number shown on the lists provided and were purchased from June 1, 2002, through October 31, 2023. This information can be found on the foil sticker at the bottom of each tower's platform.
The hazard
The CPSC flagged the following risk:
- The platform inside the recalled tower can loosen over time, causing it to become unstable or detach, and ultimately posing a fall hazard to young children.
What to do if you own this product
The recall remedy:
- Consumers should stop using the recalled towers immediately and contact Guidecraft for free repair parts and installation instructions.
Consumer contact: Guidecraft toll free at 800-524-3555 between 8 a.m. and 8 p.m. ET, Monday through Friday, email at ProductSupport@guidecraft.com or online at www.guidecraft.com/pages/product-recall, or www.guidecraft.com and click on "Product Recalls" at the bottom of the page for more information.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
Get recall alerts for everything you own
CoverKeep checks your products against the CPSC recall database every day and alerts you instantly. Free on the App Store.
Download CoverKeep FreeFrequently asked questions
How do I know if my Guidecraft Kitchen Helper Towers is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.