The Hisense Ltd., of Israel Babysense Max View Baby Monitors was recalled in 2026 by the U.S. Consumer Product Safety Commission (CPSC) over the display or "parent" unit of the max view baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Babysense Max View Baby Monitors — Units: About 81,800
This recall involves the Babysense Max View Baby Monitor with model number VBM55. The reported issue involves the display unit (also referred to as the parent unit) that allows the parents to see and hear the baby (not the camera component that is placed in the child's bedroom). The display unit has "5.5" HD 1080P" printed on the upper left side of the monitor screen and the "babysense" logo on the lower portion of the monitor screen. The model number, "VBM55RX," is printed on the product identification label on the back of the display unit. Note: Do not throw this recalled device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
The hazard
The CPSC flagged the following risk:
- The display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers.
What to do if you own this product
The recall remedy:
- Consumers should stop using the display unit of the Max View baby monitors immediately and contact Hisense for a free replacement display unit that does not pose a fire hazard.
Consumer contact: Hisense toll-free at (833) 689-2652 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@recallsecure.com or online at www.recallsecure.com or www.babysensemonitors.com and click on "Product Recalls" at the top of the page for more information.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
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Download CoverKeep FreeFrequently asked questions
How do I know if my Babysense Max View Baby Monitors is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.