The Madewell Double V-Neck Pullover and V-Neck Cardigan Sweaters was recalled in 2026 by the U.S. Consumer Product Safety Commission (CPSC) over the recalled sweaters violate the mandatory standard for clothing textiles, posing a risk of serious burn injuries or death.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Madewell Double V-Neck Pullover and V-Neck Cardigan Sweaters — Units: About 5,900
This recall involves two styles of Madewell-branded Double V-Neck Pullover and V-Neck Cardigan women's sweaters. The sweaters were sold with or without buttons in light blue and cream and in sizes XS through L. The sweaters have long sleeves and a V-neck. "Madewell" and the size are printed on the neck label and "Style #NT611" or "Style #NT612" and "HO24" on the sewn-in side seam label.
The hazard
The CPSC flagged the following risk:
- The recalled sweaters violate the mandatory standard for clothing textiles, posing a risk of serious burn injuries or death.
What to do if you own this product
The recall remedy:
- Consumers should stop using the recalled sweaters immediately and contact Madewell for a full refund in the original form of payment or store credit. Consumers will be asked to destroy the sweaters by cutting them in half and send a photo of the destroyed sweater to 24-7@madewell.com. Consumers should then dispose of the destroyed product.
Consumer contact: Madewell toll-free at 866-544-1937 from 9 a.m. to 9 p.m. ET Monday through Sunday, email at 24-7@madewell.com, or online at www.madewell.com/c/product-recall/ or Madewell.com and click "Recall" for more information.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
Get recall alerts for everything you own
CoverKeep checks your products against the CPSC recall database every day and alerts you instantly. Free on the App Store.
Download CoverKeep FreeFrequently asked questions
How do I know if my Madewell Double V-Neck Pullover and V-Neck Cardigan Sweaters is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.