The Vivohome Adult Portable Bed Rails was recalled in 2025 by the U.S. Consumer Product Safety Commission (CPSC) over the recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. when the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. in addition, the bed rails do not bear the required hazard warning labels.. If you own this product, you may be entitled to a free repair, replacement, or refund — here's exactly what to do.
What was recalled
- Vivohome Adult Portable Bed Rails — Units: About 400
This recall involves Vivohome-branded adult portable bed rails sold for use on adult beds. The recalled bed rails measure about 36.6 inches long, 16.1 inches wide and 15.7 inches in height and have four metallic stand bars with padding, a wooden (model VH1316-WC) or metallic (model VH1316-WH) top bar with a red release button that collapses the bed rail. The model number is printed on the product packaging and the product registration card.
The hazard
The CPSC flagged the following risk:
- The recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. In addition, the bed rails do not bear the required hazard warning labels.
What to do if you own this product
The recall remedy:
- Consumers should immediately stop using the recalled bed rails and contact Vivohome for a full refund. Consumers will be asked to write "RECALLED" on the rails with permanent marker and send of photo of the marked bed rails to support@3qmart.com. Consumers should then dispose of the recalled product in accordance with local requirements.
Consumer contact: Vivohome toll-free at 866-848-6463 from 9 a.m. to 5 p.m. PT Monday through Friday or by email at support@3qmart.com.
Official CPSC recall notice: Read the full recall on CPSC.gov.
Keep your proof of purchase — most recall remedies require it. If you can't find your receipt, here's how to handle a claim without one.
How to check your other products for recalls
Recalls are announced constantly, and most people never hear about the ones affecting products they already own. The fastest way to stay covered is to keep a list of what you own and check it against the CPSC database automatically.
See our guide on how to check any product for a recall, or let CoverKeep do it for you — it scans everything you own against the CPSC database every day and alerts you the moment there's a match.
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Download CoverKeep FreeFrequently asked questions
How do I know if my Vivohome Adult Portable Bed Rails is part of the recall?
Check the model number and purchase date against the affected units listed above, and confirm on the official CPSC notice. If it matches, you're covered by the remedy.
Does a recall mean a free replacement?
Often yes. Recall remedies are typically a free repair, replacement, or refund — you generally don't pay, even if the product is out of warranty. Recall rights are separate from the manufacturer's warranty.
What if I already got rid of the receipt?
Many recall remedies still work with a photo of the product, the model/serial number, or a card statement. Here's how to prove a purchase without the original receipt.
Source: U.S. Consumer Product Safety Commission (CPSC). CoverKeep is not affiliated with the CPSC or any manufacturer. Always confirm details on the official recall notice.